LIV App Terms of Service

1. Eligibility

You must be at least 18 years old to use LIV. The Get Started screen asks you to confirm this. You are responsible for the accuracy of information you provide.

2. Account

Keep your login confidential. You may delete your account in Profile → Settings → Delete account. Deletion is permanent and does not cancel Apple or Google subscriptions, which you must manage in store settings.

3. Subscriptions

Paid LIV plans (Essentials and Elevate) are auto-renewable subscriptions purchased through Apple In-App Purchase or Google Play Billing. Payment is charged to your Apple ID or Google Play account at confirmation of purchase.

Subscriptions renew unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period. Manage or cancel anytime in your device subscription settings. HarmoniQ cannot cancel an Apple or Google subscription on your behalf.

If you pair an eligible PhysiQ Loop, we may grant 6 months of Essentials as a hardware bundle at no extra charge. That promo does not replace In-App Purchase: Essentials and Elevate remain available to buy in the App.

Prices shown in LIV are the live store prices for your storefront. Unused portions of a free trial, if offered, are forfeited when you purchase.

4. PhysiQ wellness

PhysiQ Loop hardware and in-app charts are for general fitness and wellness only. They are not a medical device and are not intended to diagnose, treat, cure, or prevent any condition. Do not rely on LIV instead of a clinician.

5. Qara

Qara provides informational assistance using a third-party AI provider (currently OpenAI). It is not medical, legal, financial, or other professional advice. You are responsible for what you send to Qara.

6. SynQ and your home

Connecting Home Assistant is optional. You are responsible for your home network, automations, and any physical devices LIV can control. HarmoniQ is not liable for device actions you trigger in the App.

7. Social features

You may follow other users and show a public profile. Do not post unlawful, harassing, or infringing content. You can block or report another person in the App. We may remove content or suspend accounts that violate these Terms. Contact rnd@harmoniq-solutions.com for safety reports.

8. Intellectual property

HarmoniQ, LIV, PhysiQ, Qara, SynQ, and related marks and content are owned by HarmoniQ Solutions Inc. We grant you a personal, non-exclusive, non-transferable license to use the App for its intended purpose.

9. Disclaimer and limitation of liability

LIV is provided "as is" and "as available." To the maximum extent permitted by law, HarmoniQ is not liable for indirect, incidental, or consequential damages arising from use of the App, including wellness readings or home-device commands.

10. Governing law

These Terms are governed by the laws of the Republic of the Philippines. Disputes shall fall under the courts of Makati City, without limiting any non-waivable consumer rights you may have.

11. Contact

HarmoniQ Solutions Inc — rnd@harmoniq-solutions.com

40th Floor, Regus PBCom Tower, 6795 Ayala Avenue cor V.A. Rufino St., Makati City, 1226 Philippines